4 PAWS, LLC Privacy Policy

1. Introduction & Preamble

1.1 Purpose Statement

This Privacy Policy is designed to inform you about how 4 PAWS, LLC collects, uses, stores, shares, and protects your personal information, as well as your rights regarding your personal information. Please read this policy carefully to better understand our data processing practices.

1.2 Scope of Application

This Privacy Policy applies to all products and services provided by 4 PAWS, LLC, including websites, mobile applications, customer service, etc. This policy applies to all users of our services.

1.3 Effective Date and Update Records

This policy is effective as of August 24, 2025. We may update this policy from time to time, and updated policies will be posted on the website.

2. Basic Definitions and Terms

2.1 Personal Information/Personal Data

Personal information refers to various information recorded electronically or by other means that can identify a specific natural person alone or in combination with other information, or reflect the activities of a specific natural person, including but not limited to name, date of birth, ID number, personal biometric information, address, phone number, etc.

2.2 Sensitive Information

Sensitive personal information includes pet medical records, pet owner name, phone number, and address, pet owner email address, payment information.

2.3 Technical Terms

3. Types of Information Collected

3.1 Information Directly Provided

We collect information that you directly provide to us, including Name, Email, Phone number, Address, Photos, Username and password, pet name, payment information, etc.

3.2 Automatically Collected Information

We may automatically collect the following information:

Device Information: Device model, operating system, browser type, device identifiers, IP address, etc.
Activity Records: Access time, pages visited, duration of stay, click operations, etc.

3.3 Information from Third-Party Sources

We may obtain certain information from business partners, third-party service providers, or public sources to supplement the information we collect directly from you.

4. Information Collection Methods

4.1 Active Collection

When you register an account on 4 PAWS LLC, fill out forms, use services, or interact with us, we collect the information you provide.

4.2 Passive Collection

We use cookies, web beacons, log files, and other technologies to automatically collect certain information. These technologies help us understand how users interact with our services, thereby improving the user experience.

5. Purposes of Information Collection

We collect and use your personal information for:

Providing and Improving Services: Processing your requests, providing the services you need, maintaining and optimizing our services.
Personalized Experience: Providing customized content and recommendations based on your preferences and behaviors.
Marketing and Advertising: Sending you information about our products and services, displaying advertisements that may be relevant to you.
Security and Risk Management: Protecting our services from fraud and security threats, maintaining the security of services.
Compliance and Legal Requirements: Complying with applicable legal and regulatory requirements.

6. How Information is Used

6.1 Internal Processing

We use the collected information to operate, maintain, and provide 4 PAWS, LLC’s functionality. This includes using information to process your requests, prevent and solve problems, provide customer support, etc.

6.2 Data Analysis and Research

We may use your information for statistical analysis, trend research, and service improvement to better understand user needs and optimize our services. Such analysis is typically based on anonymous or aggregated data.

6.3 Sharing and Disclosure

In certain circumstances, we may share your information with third parties. Please see the next section for specific situations.

7. Data Sharing, Transfer, and Public Disclosure

7.1 Third-Party Sharing

7.2 Delegated Processing

7.3 Legal Disclosure Requirements

In accordance with legal and regulatory requirements, legal proceedings, litigation, and/or requests from public and government agencies, we may be obligated to disclose your personal information. We may also disclose information when we believe disclosure is necessary to protect our rights, protect your or others’ safety, investigate fraud, or respond to government requests.

8. Data Storage and Retention

8.1 Storage Location and Method

We store your personal information on secure servers within the appropriate jurisdictions and adopt appropriate technical and organizational measures to protect your personal information.

8.2 Retention Period

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

8.3 Data Deletion and User Requests

You can contact us to request deletion of your account and personal information. Upon receiving your request, we will process it within a reasonable timeframe, unless the law requires us to retain this information.

9. Information Security Measures

To protect your personal information, we have implemented the following measures:

9.1 Technical Measures

Data encryption in transit and at rest
Access control and authentication mechanisms
Firewalls and security systems

9.2 Organizational Measures

9.3 Physical Security

Our servers and office locations have implemented appropriate physical security measures to protect your information from unauthorized access.

10. User Rights and Controls

We respect your rights regarding your personal information. You have the following rights:

10.1 Access and Correction Rights

You have the right to access and view the personal information we have collected about you. You can request correction of your personal information if it is inaccurate or incomplete.

10.2 Deletion and Withdrawal Rights

You have the right to request deletion of your personal information under certain circumstances. You can withdraw consent for processing your personal information at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal.

10.3 Data Export and Objection Rights

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. You have the right to object to our processing of your personal information under certain circumstances.

10.4 Settings and Preference Management

You can manage your preferences and settings for how we process your data through your account settings.

11. Cookies and Similar Technologies

11.1 Types of Cookies

We use the following types of cookies:

Necessary Cookies: Cookies that ensure the basic functionality of the website operates correctly.
Functional Cookies: Cookies used to remember your preferences and choices.
Analytical Cookies: Cookies that help us understand how users use our website, thereby improving the user experience.

11.2 Cookie Management

You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect some features of the website.

12. Children’s Privacy Protection

Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from children under 13, we will immediately take steps to delete this information.

13. International Data Transfers

14. Privacy Policy Updates and Notifications

14.1 Update Mechanism

We reserve the right to update or modify this Privacy Policy at any time. When we make significant changes to the Privacy Policy, we will post a notice on the website and, if necessary, notify you via email.

14.2 Version Control

We will maintain historical versions of this Privacy Policy and explain major changes when updating the policy.

14.3 Notification Method

After the Privacy Policy is updated, we will notify users of important changes through website announcements and/or email.

15. Contact Information and Complaint Channels

15.1 Privacy Contact Information

Email:4PawsLLC123@gmail.com
Phone:(725) 335-9385